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Privacy PolicyWelcome to FTDi.com (the "Site"), an Internet property of Florists Transworld Delivery, Inc. ("FTD", "we", "us" or "our"). At FTD, protecting the information you provide to us is our highest priority. In this policy, we provide information on the way your information is collected and used, and demonstrate our commitment to protecting your privacy. FTD restricts access to your information only to those responsible for providing you with products and services. 1. Information We Collect When you place an order through FTDi.com we will access your stored information and will present it to you online before you complete your transaction so you may confirm the shipping information is accurate. We store your information so that we can:
Non-Personally Identifiable Information We collect this information via a third party vendor in order to determine which areas of our Site are most popular and to enhance your experience with our Site. This information may also be shared with third parties on an aggregate and non-personally identifiable basis. However, please be assured that this information will not intentionally personally identify you or any other visitors of our Site. 2. Our Use and Disclosure of FTD Member Florist Information When you become a member of FTD and provide an email address, you automatically opt-in to receive marketing and informational emails from us. In order to provide you with more relevant information and email content, we may use your user history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our member florists regarding changes in our services or other information we believe will be of interest. If you do not wish to receive our exclusive email offers and updates, you can opt-out at any time by scrolling to the bottom of any of the received emails and clicking the "unsubscribe" link. Should you not provide your email address upon becoming a member, or change your mind about opting-out, just send us an email at e-news@FTDi.com to rejoin the distribution list. If you send us personal correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our Site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use. We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information. We may share your information with our affiliates and other reputable vendors for the purpose of sending out special offers via email and/or in connection with the services provided by our Site such as the delivery of flowers. We may, from time to time, offer content (e.g., contest, sweepstakes or promotions) that is sponsored by or cobranded with identified third parties, including affiliated businesses. By virtue of these relationships, the third parties may obtain personally identifiable information that users voluntarily submit to participate in the activity. We have no control over these third parties' use of this information. Since these third parties will use your information in accordance with their own privacy practices, you should check their websites for information regarding their privacy policies. We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this privacy policy. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements or other activity that may be illegal or may expose us to legal liability. 3. Cookies FTD uses cookies only to the extent necessary to facilitate your transactions at our website, for example when you login to your account FTD will place a cookie on your computer so FTD recognizes you as you visit different sections of the Site, this includes secure portions of the Site so you do not have to login at each point. Our Site may also utilize cookies to collect information about how our Site is used. Information gathered from cookies may include the date and time of visits, the Site pages viewed, viewing and other options chosen as preferences regarding our Site, time spent at our Site and the websites that you visited just before and just after your visit to our Site. If you do not wish to transmit cookie information about yourself, you may turn off the cookie function in your web browser by consulting the "Help" section of your web browser. However, turning off or disabling the cookie functions may prevent our system from properly recognizing you. 4. Security 5. Linked Sites We do not sell or rent your personal information to third parties. We do, however, share your information with our floral and gift vendors for the sole purpose of delivering your orders. 6. Policy Changes and Consent 7. Contact Information FTD, Inc. FTD Privacy Policy |
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